Do you only sell natural fibers clothing?
Yes. Every piece we carry is made from natural fibers like cotton, linen, hemp, wool, silk, or similar materials. If a garment includes stretch fiber, we make that clear on the product page.
How do you choose the brands and products you carry?
Very selectively. We look at fiber content, dyes, finishes, manufacturing, certifications, and how transparent the brand is about what goes into its clothing. You can read more on our How We Choose page.
What do you look for in dyes and finishes?
We prioritize brands that avoid problematic dyes, PFAS, unnecessary chemical finishes, and other treatments we wouldn’t want against our skin. When a brand provides specific certifications or testing, we include that information.
Why might my order arrive in multiple packages?
We work directly with a small group of brands, so items may ship from their respective makers. If you order from more than one brand, your order may arrive in separate packages.
How long does shipping take?
Shipping times vary by brand and item. You’ll see the available shipping estimate at checkout and receive tracking as each part of your order ships.
See our full Shipping & Return policy here.
How much does shipping cost?
Orders under $75 ship for $5.95.
Orders over $75 ship for $9.95.
See our full Shipping & Return policy here.
Do you carry every product from the brands listed on your site?
No. We choose products individually. A brand may make plenty of things we like, but we only carry the specific pieces that meet our standards.
What is your return policy?
We accept returns within 30 days on unworn, unwashed items with original tags attached. Return shipping is covered, and there are no restocking fees.
Email us at masha@underthelabels.com with your order number and the item you’d like to return. We’ll handle the rest.
See our full Shipping & Return policy here.
How do I start a return?
Email us at masha@underthelabels.com with your order number and the item you’d like to return. We’ll handle the rest.
See our full Shipping & Return policy here.